The website is owned by Feature market solutions d.o.o.

Feature market solutions d.o.o. allows the use of the services and content of the website governed by these Terms of Use (hereinafter: the Terms).

By using the EmaGlam webshop and all associated sites and services belonging to the domain, it is considered that users are at all times aware of these Terms and are fully understood and accepted by them.

In the case of access to and / or use of the domain and all related subdomains and related content (for example: photographs, audiovisual works, sound, text, graphics, illustrations and data), applications, software and services provided through Regardless of the use of EmaGlam webshop, the user expressly agrees, without any restriction or reservation, to the use and use of EmaGlam webshop in accordance with these Terms, and to regulate any legal relationship that arises or may arise from the use / use of EmaGlam webshop shall be made in accordance with these Terms.

Users are obliged to check the Terms on a regular basis, and it is considered that users are familiar with the current Terms of Use by using the EmaGlam webshop or any part thereof, and that they have fully understood and accepted them. Users are solely responsible for the consequences of not complying with this provision of the Terms.

Feature market solutions d.o.o. reserves the right to change these Terms at any time without prior notice and will not be liable for any possible consequences resulting from such changes. These changes take effect by posting on these websites.

Feature market solutions d.o.o. reserves the right to terminate this change (supply) of the content, as well as all services and subpages that are an integral part of EmaGlam webshop, at any time without prior notice, and will not be responsible for any possible consequences arising from such changes. These changes take effect by posting on these websites.

Feature market solutions d.o.o. reserves the right to change, restrict or discontinue the provision of the EmaGlam webshop at any time without prior notice, including or partially or completely restrict access to the EmaGlam webshop and the provision of certain services in the event of a breach of these Terms.

Feature market solutions d.o.o. is not responsible for any form of damage that may in any way arise from, or in any way related to, the use of the EmaGlam webshop, and for any damage that may occur to the user / visitor or any third party in connection with the use or by misusing the content of the EmaGlam webshop.

By using the contents of the EmaGlam webshop, the user accepts all risks arising from such use.


2. Collecting information while visiting a website

EmaGlam is committed to protecting the personal information of customers by collecting only necessary, basic customer / customer information necessary to fulfill our obligations; informs customers about how they use the information they collect, regularly gives customers the choice of using their information, including the ability to decide whether or not their name should be removed from the lists used for marketing campaigns. All customer information is strictly kept and is only available to employees who need it. All EmaGlam employees and business partners are responsible for upholding privacy principles.

(1) When you visit the site for information purposes only, eg if you do not wish to register or otherwise provide information about yourself, in that case we only collect personal information that your browser transmits to our server. If you would like to visit our website, please be aware that we collect the following information, technically necessary for us to be able to display our website to you, to place our promotional messages (promotional material / retargeting) and to ensure its stability:

  • IP address
  • Geolocation data
  • Behavioral dana
  • Gender
  • Age
  • Date and time of access
  • Operating system
  • Time zone difference compared to Greenwich Mean Time (GMT)
  • Content of request (special page)
  • Access status / HTTP status code
  • Java Script activation
  • Java off / on
  • Cookies On / Off
  • The amount of data transferred
  • URL information about a previously visited page
  • Search engine type
  • The operating system and its interface
  • Language and version of browser software

The legal basis for the processing of pseudonymous information described under point 2.1 is Art. 6 (1) (f) of the General Regulation is a legitimate interest (improvement of the website and user experience for users and protection of data).


(2) In addition to the information mentioned above, cookies are stored on your computer when you visit our website. Cookies are small text files that are stored on your hard drive through the browser you use, and through which specific information travels to the source that sets the cookies. Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet simple and efficient for the user.

Using cookies:

a) This website uses the following types of cookies, the scope and how they work, which are explained below:

Temporary cookies (see b)

Permanent cookies (see c).

b) Temporary cookies are automatically deleted when you close your browser. They mainly refer to session cookies. They store so-called session identifiers, which can be assigned to a regular session depending on your search engine request. This allows you to identify your computer when you visit our site again. Session cookies are deleted when you log out or close your browser.

c) Permanent cookies are automatically deleted after a specified cookie-dependent period. You can delete the cookies yourself at any time in your browser's security settings.

d) You can configure your browser settings to your liking, and you can, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all the features of the website at that time.

e) We use cookies to identify you during our subsequent visits, in case you have registered on our site. If not, you must log in each time you visit our site.

f) The Flash cookies used are not collected by your browser but by your Flash port. We also use HTML5 storage objects stored on your mobile device. These items store the required information independently of your browser and do not automatically have an expiration date. If you do not want Flash cookies to be processed, you must install the appropriate add-on, such as "Better Privacy" for Mozilla Firefox ( or Adobe Flash cookie for Google Chrome . You can prevent using HTML5 storage objects by using Private Mode when using your browser. We also recommend that you manually delete your cookies and your search history manually.


Use of cookies on the Website

Cookies are used on the website for a number of reasons. These include, but are not limited to, the following:


Placing advertising messages through the Google Network


Placing advertising messages through the Google Network


Displaying relevant advertising messages based on user interests


It alerts users to the use of cookies and allows them to be easily collected


This cookie is used to collect information about the various ways the site is used by users, which we use to improve the user experience. Cookies store information about the number of visitors who visit the site and where those users came from


Protects user data on the site


Google ID cookie that contains Internet usage preferences (language, Google SafeSearch filter on / off ...)


It contains information about user behavior on the site that is used to improve the user experience


Contains information about user behavior on the site that is used to improve the user experience


Displaying relevant advertising messages based on user interests


Prevents sending user behaviour data to other sites


Protects user data on the site


Protects user data on the site


Used to place advertising messages


To improve the user experience


Used to place advertising messages


Used to place advertising messages


Used to place advertising messages


Protects user data on the site


Protects user data on the site


To improve the user experience


Log in to the site via a Facebook account


Displaying personalized content, collecting user behavior data and providing greater security when using the site


Collecting user behavior data on the site to improve the user experience


Collecting user behavior data on the site to improve the user experience


Collecting user behavior data on the site to improve the user experience


Improving user experience


Collecting user behavior data on the site to improve the user experience


Collecting user behavior data on the site to improve the user experience


Collecting user behavior data on the site to improve the user experience


Collecting user behavior data on the site to improve the user experience


Collecting user behavior data on the site to improve the user experience


Improving user experience


Improving user experience


Improving user experience


Improving user experience


Improving user experience


Improving user experience


Improving user experience


Collecting user behavior data on the site to improve the user experience


Collecting user behavior data on the site to improve the user experience


Collecting user behavior data on the site to improve the user experience


Collecting user behavior data on the site to improve the user experience


Collecting user behavior data on the site to improve the user experience


Collecting user behavior data on the site to improve the user experience

(3) Of course you can also browse our website without using cookies. Internet browsers are set to accept cookies. You can generally deactivate the use of cookies at any time through your browser settings. Please use the browser help features to find out how you can change these settings. Please note that some features of our site may not partially or fully function if you disable cookies.

(4) The legal basis for processing data in accordance with the above is Article 6 (1) (f) of the GDPR. Our interest in data processing stems largely from our desire to enable the use of the Website in such a way as to ensure its operational stability and security. We store personal information, unless otherwise stated, only to the extent necessary to carry out the desired functions.

(5) If we use the contracted service providers for the individual functions of our offers or if we use your information for advertising, we will inform you in detail. We will also specify

certain criteria for the storage period.


3. Privacy statement

Protection of personal data in accordance with the European Parliament and Council General Data Protection Regulation 2016/679-Regulation and the implementation of the General Data Protection Regulation

EmaGlam webshop uses WSPay to make online payments.

WSPay is a secure system for online payment, real-time payment, credit and debit cards and other payment methods. WSPay provides the buyer and merchant with secure entry and transfer of the card details entered, which is confirmed by the PCI DSS certificate that WSPay holds. WSPay uses 256 bit encryption SSL certification and TLS 1.2 cryptographic protocol as the highest levels of data entry and transfer protection.

WSPay, as the executor of credit card authorization and billing, handles personal data as processing agent and handles personal data in accordance with the European Parliament and Council General Data Protection Regulation 2016/679 and the strict rules of PCI DSS L1 on the protection of enrollment and data transfer.

Personal data used for the purposes of authorization and collection, or for the performance of obligations under the Agreement or under the Agreement, shall be considered confidential.

The following personal information of the customer is required for the execution of the Agreement (authorization and payment):

  • Name and surname
  • E-mail
  • Phone
  • Address
  • Place
  • Zip code
  • State
  • Card type
  • Card number
  • Card duration
  • CVV card code

WSPay does not process or use this personal information except for the purpose of executing the authorization and billing agreement.

WSPay guarantees that all the requirements laid down in the applicable personal data protection regulations for personal data processing providers are met, and in particular that all necessary technical, organizational and security measures are taken, and this is especially confirmed by PCI DSS L1 certification.


4. Email Contact

If you contact us (eg via a contact form or email), we will store details about you to process your request and any additional questions you may have. We will delete the aforementioned data after we no longer need it in storage, or restrict processing if there are statutory obligations to retain it. We only store and use other personal information only if we have your permission or if it is legally possible to do so without specific permission.


5. Using our portal

(1) If you want to use our portal, you must register by entering your email address and your username. There is no obligation to give the real name, but the use of aliases is possible. For registration, we use the so-called 'double opt-in' registration process, which means that your registration will not be complete until you confirm your pre-registration via email, in which box you should receive a confirmation mail containing the appropriate link. If you do not receive any mail within [24 hours] in your email inbox, your registration will be automatically deleted from our database. It is obligatory to provide the mentioned information, and you can provide all other information voluntarily when using our portal.

(2) If you use our portal, we will store the necessary information about you for basic functions, and these include payment method information, until the moment you terminate your own access to the portal. In addition, we will use the information you have voluntarily provided during the period during which you have consented to the use of the portal, unless you delete it before expiration. You can manage and modify any data stored in the client's protected space. The legal basis is Article 6 (1) (b) and (f) of the GDPR.

(3) In order to prevent unauthorized access to your personal information, in particular financial information, the connection is encrypted using TLS technology.


6. News

(1) After giving your consent, you may subscribe to our newsletter, which will inform you of our current interesting offers and services. The goods and services advertised are stated in the statement of agreement.

(2) We use the 'double opt-in' process when subscribing to our newsletter. This means that, once you register, we will send you a mailbox to the email address you provided, asking us to confirm that you would like to receive our newsletter. If you do not confirm the registration within [24 hours], your data will be blocked and automatically deleted after one month. In addition, we will store your IP address and registration and confirmation time. The purpose of this procedure is to give you the opportunity to prove your registration and, if necessary, to clarify all the circumstances in case of misuse of your personal information.

(3) The only mandatory information you need to give us when you subscribe to the newsletter is your email address. Other information is voluntarily provided and this information is used to contact you personally. After your confirmation, we will store your email address for news purposes. The legal basis is Art. 6. (1) point a of GDPR.

(4) You may withdraw your newsletter consent at any time, thereby canceling the newsletter. You can confirm withdrawal of consent by clicking on the link contained in each newsletter sent, sending mail to or sending a message to one of the above contacts.

(5) We emphasize that by sending our newsletter we are evaluating user behavior. For the purposes of this analysis, emails sent contain so-called web beacons or tracking pixels, which represent single-pixel image files stored on our site. When evaluating, we associate the aforementioned information and web beacons with your email address and special identification.

You can complain about this tracking method at any time by clicking on a separately separate link provided by email or by contacting us. The information is stored for the period of time you subscribe to the news. After cancellation, we store the data anonymously for statistics.


7. Add-ons

Google Analytics

a) The Website uses Google Analytics and the Web Analytics Services are provided by Google, LLC. ( "Google"). Google Analytics also uses cookies, or text files, that are stored on your computer and allow you to analyze your use of the Website. The information generated by the cookie relating to your use of this website is transmitted to a Google server in the US and stored there. By activating the IP anonymization of the Website, Google will shorten your IP address within the Member States of the European Union or other parties to the Treaty on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the US and will be truncated there.

b) Google will use this information on our behalf for the purpose of analyzing your use of the Website, and will generate activity reports on the Website and provide us with information on other activities related to the Website activity and use of the Internet.

c) Google may not associate the IP address obtained from your browser with any other information stored by Google. Google may also transfer this information to third parties, if required by law or in the case of such third parties to process this information on behalf of Google.

d) You can delete cookies on your computer at any time through the appropriate menu on your browser or by deleting them from your hard drive. For more information, select the Help menu in your browser.

e) You may refuse the use of cookies by selecting the appropriate settings for your browser; however, we recommend that you may not have access to the full functionality of this site in this case. You can also prevent the sending of information about your use of the cookie (including your IP address) generated by the cookie to Google and you may prevent the processing of data by Google by downloading and installing the browser connector available at the following link: http: / /

f) Further information is available at We want to emphasize that the code is "_anonymizeIp ();" added to Google Analytics on the website to guarantee anonymity when collecting IPs (so-called IP masking).


Google Maps

This site uses the Google Maps API to visually display geographical information. When using Google Maps, Google also collects, processes and uses information about the use of map features by visitors. You can find more information about processing Google data in the Google Privacy Policy. You can also change your privacy settings in the Data Protection Center. 


Google Web Fonts

Google Fonts is used to enhance the visual presentation of the various information on this website. Web fonts are transferred to the browser's secret memory when opening the page, so that they can be used on the views. If your browser does not support Google Web Fonts or does not allow access, the text will be displayed in a predefined font.

The information provided when linking to a page is sent to domains of specific sources, such as or This information is not related to information that can be collected or used while using Google services at the same time.

You can set the browser to prevent fonts from being downloaded from a Google server (for example, by installing plugins such as NoScript or Ghostery for Firefox.). If your browser does not support Google Fonts, or if you deny access to Google servers, the text will appear in a predefined font.



This website uses the connectors of American Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA. As a result, the recorded data may be transferred from our website to Vimeo. In this case, a Vimeo server in the United States automatically stores data (“logged data”), such as the data your browser sends to a website when you visit it or the data your mobile application sends when you use it. This logged information may include your IP address, the website address you visited and which uses Vimeo features, the type of browser and settings, the date and time of your request, information about your use of Vimeo, and cookies.

More information about collecting data, how to evaluate data, processing data by Vimeo and your rights regarding the Vimeo Privacy Policy can be found at the following link:


Social Add-ons

Our social attachments ("attachments") are used by social networks.

In order to increase the level of protection of your data when you visit our website, the plugins are not prohibited, they are only integrated into the page via an HTML link (the so-called "Shariff solution"). This integration ensures that no links are made to the servers of the providers of the particular social network when our site containing such ports opens. Clicking on one of the buttons opens a new window on Vašem opens the page of a particular service provider, and you can, for example, press the Share key (if necessary after entering login information).

The purpose and scope of the information collected and the further processing and use of the information by the providers on their site, as well as your rights and settings for protecting your privacy, can be found in the information protection of the following providers:

XING AG (Dammtorstr. 30 - 20354 Hamburg - Germany)

LinkedIn Corporation (2029 Stierlin Court - Mountain View - CA 94043 - USA)

Facebook Inc. (1601 p. California Ave, Palo Alto, CA 94304, USA)

Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043 USA)

Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA)


8. Your data privacy rights:

We are glad to inform you about your rights regarding the general data protection provision:

Right of access

You have the right to request a confirmation as to whether the information about you and the information about this information are processed according to Art. 15. GDPR.

Right to rectification

In accordance with Article 16 of the GDPR, you have the right to request the completion or correction of incorrect information concerning you.

Right to delete

In accordance with Article 17 of the GDPR, you have the right to request the deletion of relevant information in the event that deletion does not prevent any legal obligations.

Right to restrict processing

You have the right to request a restriction on data processing in accordance with Art. 18th

Right to data portability

You have the right to request the receipt of information provided by us in accordance with Art. 20. GDPR and that you are additionally looking to transfer to other processors

Right to appeal

You have the right to complain about future processing in accordance with Art. 21. GDPR at any time.

Right of revocation

You have the right to revoke your consent at any time in accordance with Art. 7., St. 3 of the GDPR, which relates to future times.

Right to notify supervisory services

In accordance with Art. 77. GDPR, you have the right to appeal to the competent oversight services.


9. Reporting system

Feature market solutions d.o.o. has developed a web-based reporting system designed to allow employees, business partners, clients and third parties access to a simple system for reporting events or data issues. These reports are reviewed regularly and used to improve the protection of personal information.

We have answered some common questions to clarify the background of the reporting system:

When do I need to report an event?

Feature market solutions d.o.o. is obliged to notify the relevant departments within 72 hours of the event being reported, so it is necessary to report all events without delay via the web application reporting tool.

What events should be reported and how?

All personal data events must be reported to the Data Protection Team via the online application tool.

What is this data protection event?

Data protection events are those that are or may result in the inadvertent or intentional loss of personal data (electronic or paper) or the destruction of data or the unauthorized access to data (eg loss or theft of a laptop, smartphone, documents, subscriptions).

What happens after I sign up?

The data protection team will review the event report and will contact you for further information or, if necessary, receive appropriate assistance with the actions required after the event is reported.


10. General information

We reserve the right to change our privacy statement. This may be necessary for technical development. Therefore, we ask that you periodically read the privacy statement and apply the one that applies at that time.

If you have any further questions regarding your personal information, please contact your Data Protection Officer.



All content displayed on or on the EmaGlam webshop, including but not limited to published text, graphics, illustrations, photographs, audiovisual works, sound, documents, data and information, may not be reproduced, distributed or distributed on use any means contrary to these Terms.

It is specifically expressly forbidden to modify, publish, transmit, sell, display, edit, copy or otherwise exploit the content, visual identity, applications and software of EmaGlam webshop unless exceptionally provided for in these Terms or as a result of the foregoing approvals from Feature market solutions doo

EmaGlam webshop services are prohibited from being used for commercial purposes in any way whatsoever and to use in a manner contrary to these Terms. The storage or copying of content for any purpose and in any way and use in a manner contrary to these Terms is expressly prohibited.

In the case of unauthorized, unauthorized and / or illegal use of any content (text, photos, applications, software, audiovisual works) of this EmaGlam webshop, Feature market solutions d.o.o. reserves the right to seek full damages and to bring civil and criminal proceedings before the competent courts against a legal and / or natural person who uses the EmaGlam webshop as described.

Use of the EmaGlam webshop services is authorized for adults. The use and use of the EmaGlam webshop by children is permitted only with the supervision of the parents and / or guardian and they are obliged to take care of it, otherwise they assume all rights and obligations arising from such use, and Feature market solutions d.o.o. shall not be liable for any consequences of such use.



You are prohibited from using the Site and the Content for any purpose other than to do business with the EmaGlam Webshop, without in any way inconsistent with these Terms.

The User acknowledges and warrants that they will use these sites in accordance with these Terms and all applicable laws and rules, including, without limitation, all those relating to the Internet, e-mail (emails), data and privacy.

The User acknowledges and warrants that they will use the downloaded content solely in a manner consistent with these Terms, otherwise such use is considered inadmissible, in which case Feature market solutions d.o.o. authorized to claim damages from the user and to limit the service in whole or in part.



A registration or user account is created for one natural or legal person only. By registering for EmaGlam webshop services, the user gets the account information - username and password. The account is not transferable to others. Only a responsible person listed as such at the time of registration can be used in the corporate account.

The use or use of someone else's data and impersonation on behalf of another legal or natural person are expressly prohibited.

It is expressly forbidden to disclose registration or account information to third parties.

The use of someone else's registration or user account is expressly prohibited.

It is strictly forbidden, in any way, to use the EmaGlam webshop to send or encourage the spread of unsolicited electronic communications (so-called spamming).

For violation of the terms of this chapter, Feature market solutions d.o.o. reserves the right, at its sole discretion, to refuse registration or to terminate a user's user account, without obligation to compensate the user for any cost or damage.



In the process of registering or creating an account, the user is obliged to choose the name or name under which he will perform the services and to choose a security password, to provide a valid e-mail address and all required information. All information required to register or create an account must be complete and true. Upon completion of registration, the user accepts these Terms and Conditions and responsibility for all activities caused by the use of the contents and services of EmaGlam webshop.

The user is obliged to keep information about his security password and account, and is fully responsible for any damage caused by unauthorized use of his account.



If a user uses EmaGlam webshop as an unregistered user, he / she agrees that all information for the conclusion of the Purchase Agreement is true and accepts all the above conditions.


In Osijek. 02.01.2020.g.